How to run your station

No. Every plan begins with a free trial with no credit card required. You add payment only when you decide to continue.

Minutes. Your station provisions automatically at signup. After you upload songs, flag them for AutoDJ, and Publish, you are broadcasting.

MP3. Keep good-quality source files for the best on-air sound.

On your station page (the Listen button) and on the Quick Links page.

Uploading only fills your Library. Switch "In AutoDJ" On for the songs you want on air, then go to Playlists and click Publish to station.

The Library is everything you uploaded. AutoDJ is the subset you chose to broadcast. The split stops jingles or drafts from airing by accident.

Only one file is flagged for AutoDJ. Flag more songs (or use Add all to AutoDJ) and Publish.

Click Publish to station. Changes are not on air until you Publish.

The current track may finish first. Use Skip on the station Playout control, and make sure you have Published so only flagged files are in rotation.

On air (30s) brings a file on air within about 30 seconds by gently interrupting the current track. Play next queues it to play at the next natural change with no interruption.

You are probably at your storage limit. Check the used/limit bar on the Media page; delete files or upgrade.

No - you can run purely on flagged files. Playlists add grouping, order control, variety rules, and jingles.

Shuffle plays in random order. Sequential plays in order - use for a sermon series, an audiobook, or a themed run.

Create a Jingles/sweepers playlist, add your jingle files, and choose Off, After every X songs, or Every X minutes. Then Publish.

A playlist must have enough tracks to satisfy the rule. If the pool is small, the engine still has to play something. Add more tracks or relax the rule.

A playlist is a group of songs. A show is a slot on your schedule (day and time) that can play a chosen playlist, folder, or relay during its window, overriding AutoDJ.

Attach a source under "What plays during this show?" and ensure the show has valid days and a start/end time. A show set to Default AutoDJ rotation is only a label.

Click Edit on its row; the form fills in below and jumps to it. Change it and Save changes.

Any Icecast source client - ZairWave Studio, BUTT, or Mixxx are common. Enter your station live credentials into it.

Host/server, port, mount (a slash plus your station short name), your username and password (all on the station page), format MP3, protocol Icecast 2, and a bitrate at or below your plan.

Check the mount and password are exactly right, confirm host/port and MP3/Icecast 2, and if AutoDJ is playing over you, use Take the air. Check the station page shows the mount UP.

Normal stream buffering (10 to 30 seconds). It keeps playback smooth and is not a fault.

A channel is a stream of your station. Extra channels broadcast the same content at a different bitrate or format - for example a low-data mobile stream plus a high-quality stream.

On the Channels page, if your plan allows more than one channel, use "Add channel" - choose a name, mount suffix, format (MP3 or AAC), and bitrate. Then Publish.

Extra channels depend on your plan. If you are at your limit, upgrade to add alternate streams.

On supported plans, yes. Turn on the site from the Website page and connect a custom domain (with free SSL) from the Domain page.

Yes - your station website installs as a Progressive Web App from the phone browser (Add to Home Screen).

Yes. The Widgets page gives copy-paste HTML for a player or now-playing box.

One: did you Publish? Two: have you waited for the buffer (up to a minute)? Three: is anything actually flagged for AutoDJ? Four: if engine-level, try Restart. Five: if a file, try Re-sync to station.

Programming changes (files, playlists, schedule, jingles) need Publish. Engine settings (bitrate, ports) or a misbehaving stream need Restart. Ordinary changes never need Restart.

Nothing is selected to play. Flag files for AutoDJ (or build a playlist) and Publish. The emergency loop is the safety net so the stream never fully drops.

Use the button below to open a ticket. If you signed up through a reseller, contact your reseller support first.